Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you book a tour, contact us with questions, or sign up for our newsletter. This may include:

• Name and contact information (email, phone number, address)

• Payment and billing information

• Tour preferences and special requirements

• Emergency contact details

• Communication history with our team

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How We Use Your Information

We use the information we collect to:

• Process and confirm your tour bookings

• Communicate with you about your reservations and tours

• Send promotional offers and newsletters (with your consent)

• Improve our services and customer experience

• Comply with legal obligations and protect our rights

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Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Essential cookies are required for the website to function properly, while analytics cookies help us improve our services.

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Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service providers who assist in operating our business (payment processors, email services)

• Legal requirements or to protect our rights and safety

• Business transfers in the event of a merger or acquisition

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Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Booking records are typically retained for 7 years for accounting and legal purposes.

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Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and receive a copy of your personal data

• Request correction of inaccurate information

• Request deletion of your personal data

• Opt-out of marketing communications at any time

• Lodge a complaint with a supervisory authority

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Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

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Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

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Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

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Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at info@rabbitearsadventures.com or call us at (970) 555-1234